Shipping policy
Processing Times
All orders are processed within 3–7 business days unless otherwise stated. Special edition or pre-order items may have extended processing times, which will be noted on the product page.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary depending on the carrier and destination.
- Domestic shipping: 3–7 business days after processing
- International shipping: 7–21 business days after processing
Please note that delivery times are estimates and may be affected by carrier delays, customs processing, or other factors outside of our control.
Pre-Orders & Special Editions
Items listed as pre-order or special edition may have longer fulfillment timelines. Orders containing these items will ship once all items are available, unless otherwise specified.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
Shipping Address Accuracy
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is missing, please contact the shipping carrier directly.
Damaged Items
If your order arrives damaged, please contact us within 5 days of delivery with photos of the damage and packaging. We will work with you to provide a replacement in accordance with our return policy.
International Orders
Customers are responsible for any customs duties, taxes, or import fees that may apply. We are not responsible for delays caused by customs.